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asked January 22nd 2016

I upgraded my membership but i still can´t acces the peppa pig cake tutorial

i paid for a premium membership!!!!!

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i paid for a premium membership!!!!!

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Hello Teresaclara

Is it just the peppa pig tutorial which you can’t see? If it’s all the tutorials please have a look at the following link for support information:
https://designer-cakes.zendesk.com/hc/en-us/articles/202960942-I-ve-paid-for-membership-but-I-can-t-seem-to-access-courses-

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This happened to me, and it turned out that I was still logging on with the user name and password I had for the free membership. If I’m right, you may have another user name for the paid subscription, as I think that you don’t technically upgrade the same free subscription as take out another one when you upgrade. I might be wrong but it does sound similar to the issue I had.

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