Welcome to the Cake Decorators Q&A

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asked October 7th 2015

Can’t see lessons for Halloween cake

I am having problems viewing the Halloween cake tutorial, can only watch the introduction. I am signed in, so that’s not the problem?

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I am having problems viewing the Halloween cake tutorial, can only watch the introduction. I am signed in, so that’s not the problem?

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Hi Tomandhen123

There’s obviously a glitch in the system, I can’t even get the overview. Please have a look at the advice given in the technical help and support section here:
https://designer-cakes.zendesk.com/hc/en-us/articles/202960552-I-ve-paid-for-membership-but-I-can-t-access-courses-
If you still can’t get it to work please contact the site using the links there.

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hi Tomandhen123,

There was an upgrade to the security settings last night which may have temporarily blocked some access to the tutorials. Please try now and if you have any problems at all please contact me directly on: [email protected].
Sorry for any inconvenience caused.
Kind regards
David

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